Refund Policy

The Next Role Finder is operated by Auro Interface Pty Ltd. We want you to be happy with your subscription, so we offer a 30-day money-back guarantee on paid plans.

30-day money-back guarantee

If you are not satisfied with a paid plan, you can request a full refund within 30 days of your order date. This applies to your initial purchase and to each renewal payment within that 30-day window.

How to request a refund

• Email support@thenextrole.com.au from the address you signed up with and tell us which payment you'd like refunded.
• You can find your payment history under Billing and invoices on your Plan page.

Who processes refunds

Auro Interface Pty Ltd is the seller for all orders and handles refund requests. Payments are processed by Stripe. Refunds are returned to the original payment method and usually appear within 5–10 business days, depending on your bank.

Cancelling instead of refunding

You can cancel a paid plan at any time from the Plan page. Cancelling stops future charges and your access continues until the end of the period you have already paid for.

Your consumer rights

Nothing in this policy limits your rights under the Australian Consumer Law or other rights that cannot be excluded by law.